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Yes, we sometimes offer a 1 day service, but this depends on availability and which items need cleaning. It is best to contact us to confirm if we can offer this on a particular day. Please note that the clothing must be brought to our store and picked up.
Various payment options are available. In our store you can pay by card or cash. When picking up and delivering you can use iDeal, credit card, PayPal, debit card payment or pay cash.
View our price list here.
If your item is not on our price list, please feel free to contact us. We will then ensure that the item is placed on the price list.
Pick up and take
- You place an order via our website or by telephone
- Our driver will pick up the order in the 1 hour time window of your choice
- All your clothing is checked for stains and then professionally cleaned by our employees
- Your clothes will be packed and prepared for delivery which will take place on your chosen day and time frame
- Enjoy your clean clothes
Our driver will take a laundry bag to you. You can put your clothes in this bag. The driver will then place a packing slip in the bag, so that we know who owns the clothing. This means that you can put your clothes in the laundry bag and hand them over to the driver. The driver will then take the bag with the clothing and the packing slip. This allows us to see who owns the clothing.
We're sorry to hear you're having a problem. It is best to contact our customer service. This way they can place the order for you and we can ensure that everything is resolved for you.
Dry Cleaning Ocean is active in, among others: The Hague Voorburg Rijswijk Leidschendam Leidschenveen Nootdorp Wateringen Wassenaar For other possibilities, please contact us.
Yes, there is indeed a minimum amount for the collection and delivery service.
If you are not at home on the scheduled collection day, please contact us. We will agree with you to determine a new collection day and time.
No, unfortunately that is not possible because we usually have to pick up and deliver several orders. It is therefore not possible to indicate a specific preference within a time window.
Yes, we currently have 2 cars identified by our logo.
We clean the garments ourselves in our own dry cleaner. We do not outsource it to other companies, so we give a 100% guarantee on the cleaning.
We can honestly say no. Some stains cannot be removed at all. Therefore we cannot give a "guarantee against stains". Of course we do our best to remove as many stains as possible.
That is very annoying! If there is any damage or loss, please contact us as soon as possible and we will solve it with you as soon as possible!
In fact, we can clean all types of articles and fabrics. If we are unable to do this, we will contact you. If you have a question about a specific article or a special fabric, please contact us!
We can clean leather, suede and carpets, but this cleaning is outsourced to another company. As a result, the delivery times are longer than you are used to from us.